Charlie Protzman

CEO & Founding Partner

Business Improvement Group

Charlie is an internationally renowned author, speaker, trainer and implementer of Lean and Agile improvements.  Charlie has published 9 books to date with more in the works and received two Shingo Prizes. Charlie  spent over 13 years with AlliedSignal (now Honeywell) and has been implementing Lean principles and thinking since 1985. He was the first Lean Master and a Strategic Operations Manager for Honeywell and he received several special recognition and cost reduction awards. Charlie was an external consultant for the Maryland World Class Consortia and a contributor to the resulting World Class Guidelines. He has been a keynote speaker at the MWCC and at the Chinese Industrial Engineering Institute in 2014.

Charlie spent the last 20 years implementing successful lean product, and transactional implementations and World Class Kaizen events across the U.S. in all types of industries. He has taught Lean Thinking principles to students from all over the World.
Charlie is following in the footsteps of his grandfather, Charles W. Protzman, Sr. who, as part of the CCS, under the direction of Macarthur, in 1948 surveyed over 70 Japanese companies and in 1949, taught CEO’s of over 50 prominent Japanese telecommunications companies an eight-week course in American Management Techniques which paved the way for Deming’s visit in 1950.
Charlie has a BA and MBA from Loyola College in Maryland and is a member of SME, SAE, Association for Psychological Type (APT) and past member of APICS, AME Champions Club and NAPM organizations.

The 28th Annual Executive War College will be held April 25-26, 2023, at the Hyatt Regency Hotel New Orleans. 

Join our carefully selected line-up of clinical laboratory and pathology leaders, along with your peers, at Executive War College — the premier conference focusing on the best ideas, newest lab technologies, and most innovative management strategies now reshaping the clinical laboratory industry! 

Stay up to date on the latest news about Executive War College, confirmed speakers and topics, and related Dark Report events. Subscribe now!


"Thank you for the Executive War College. This year was my first opportunity to attend and I was truly impressed with how well it was run, the quality of the speakers, and the accommodations. It is easy to see why attendance is growing every year."