Transform Your Revenue Cycle with
Automation and Analytics!
We help transform your revenue cycle with technology
analytics and deep domain expertise.
- Improve Cashflow with Process Re-engineering
- Complete Visibility with Advanced Analytics
- List Item #Increase Efficiencies with Automation
End to End RCM
Services
Transformation of revenue cycle starts with optimizing and automating routine business processes.
Revenue Cycle Automation
Executing repetitive, manual processes saving hundreds of hours of manpower and eliminating countless data entry mistakes.
DOCTRIX
Easy to read executive dashboards to assist in identifying complex health care revenue cycle gaps and trends.
SYNERGEN PAY
Optimizing the patient payment and collection process with convenient, secure and customizable solutions.
Founded in 2011, SYNERGEN Health provides transformational revenue cycle solutions and services using innovative Analytics, Artificial Intelligence/Machine Learning, and Robotic Process Automation to Digitize Healthcare.
What We Do
SYNERGEN Health utilizes technology, analytics and deep domain expertise to help our client partners maximize and realize their full revenue potential. We have refined and elevated what many refer to as revenue cycle management to be reimagined and achieved as “technology and data-driven revenue cycle transformation”.
Why We Do It
We utilize our innovation and excellence to drive significant value, efficiency and cost savings to our clients, patients, and the entire healthcare system. Our solutions and services are being utilized in over 45 States in the USA.
Our Mission
At SYNERGEN Health, we are deeply committed to being a part of the change we want to see in the healthcare industry, which is why we collaborate closely with our clients to help lower the cost of collections while adhering to the highest standards of compliance.
Our Vision
Bringing Innovation, Excellence, and Success to our Partners.
Our DNA
Innovation
We strive to innovate and transform ideas into new/improved solutions, services or processes, in order to advance, compete and differentiate ourselves successfully in the marketplace.
Excellence
We strive to achieve excellence in client service, learning, continuous improvement, knowledge sharing, teamwork and leadership.
Joy
We will bring joy to our customers, shareholders, community and ourselves. In other words, we will have a blast!
Our Values
C
Caring
People, organizational and customer
L
Learning
For development and innovation
A
Accountable
Aspiration, accountable and action oriented
S
Sharing
Teamwork, knowledge and encouragement
S
Socially Responsible
Societal, integrity and commitment
Synergen Health Advantage
We simplify complex healthcare revenue cycle financial data by providing easy to read executive dashboards
COMPLIANCE
We utilize policies, and technology as part of our daily operations for compliance.
OPERATIONAL EXCELLENCE
We will continuously strive to create value for our customers through Compliance, Operational Excellence, and Innovation.
INNOVATION
Innovation is part of our DNA where we innovate and transform ideas into new/improved solutions, and processes.
Built upon a strong platform to deliver compliant, innovative technology solutions, and operational excellence, at our core is the SYNERGEN Health Advantage.
COMPLIANCE
SYNERGEN Health is ISO/IEC 27001:2013 certified. We have achieved this milestone for establishing a robust Information Security Management System (ISMS) since 2013 and are re-certified annually. At SYNERGEN Health, we adhere to the highest standards of compliance, Federal and State regulations, information security, and client confidentiality.
- Robust information and compliance security management system (IEC 27001: certified since 2013)
- High level of security, confidentiality, trust and integrity to protect your informatio
- Standard operating procedures align with federal and state regulations (HIPAA, FDCPA, OIG)
How Do Our Clients Benefit From ISO/IEC 27001:2013 Certification?
- Support enterprise and hospital system Data Security and Compliance Officers
- Secure operations and strict compliance policies, ensuring our client’s information is 100% safe
- Business continuity planning that ensures no disruptions in the delivery of service
- Trust and confidence in overall processes
- Globally recognized and acknowledged security processes and protocols to ensure no security breaches
OPERATIONAL EXCELLENCE
When you engage SYNERGEN Health, you will experience our Operational Excellence through proven methodologies to transform your revenue cycle.
- Decades of Revenue Cycle Transformation experience
- Internal & external process audits for operational excellence
- ISO 9001 quality management system certified since 2015
- Commitment to achieve high level of customer satisfaction
- Ongoing Lean Six Sigma quality initiatives
HOW DO OUR CLIENTS BENEFIT?
- Recruiting, training and retaining the best talent (All college graduates; over 30% with Master’s Degrees)
- Sophisticated training (onboarding, specialization, leadership, quality, compliance and technology)
- Industry leading analytics
- Knowledge management processes
- Quality Assurance and Proven Methodologies
INNOVATION
As a revenue cycle transformational leader keeping pace with rapidly changing technological advancements is critical. From advanced analytics, payment solutions, machine learning, robotic process automation, digital transformation, consulting services and software solutions, we bring innovation to our client partners.
- Innovation is essential to our DNA
- Our culture inspires and rewards teams for innovative approaches
- Alignment between client goals and industry trends gives our client’s a competitive advantage
Adherence to quality, compliance, domain expertise in operational excellence and innovation, is the SYNERGEN Health Advantage.
Synergen Health Leadership
Mel Gunawardena
Managing Partner / Board Member
Duminda Gunawardena
Managing Partner / Board Member
Surinda Gunawardena
Managing Director
Sunil Konda
Vice President, Product
Shehan Wijayanayake
Vice President Client Services
Teri Gatchel-Schmidt
Vice President, Consulting & Business Development
Juan Velez
Vice President, Strategic Accounts
James R Berenson, MD
Member of Advisory Board