Andrea Park currently is the Vice President Laboratory Operations at Alpha Labs in Toronto, Ontario, Canada. She is a leader in operations management, quality and risk management, having worked the last 15 years in laboratory operations and quality leadership roles in Canada. She has worked in community and hospital medical laboratories and proficiency and accreditation programs. Ms. Park is a licensed Medical Laboratory Technologist, has a Masters in Health Service Management and is a certified Quality Improvement Associate by the American Society for Quality. She is a noted writer and speaker in Canada and the United States on quality and risk management.