2023 EWC Benefactor: AIMA

AIMA logo

Optimizing the Business
of Healthcare

We focus on your sustained business growth so that you can focus on your patients

Optimizing the business of healthcare

AIMA consistently improve the commercial operations of our customers. Above all, we increase business revenue, reduce overheads, speed up payments and drive through billing and coding blockages. We have in-depth expertise at every stage of the revenue cycle. Our fine-tuned solutions are scalable and strategic to meet the varied challenges faced by busy healthcare business owners.

Operating since 1995, we pride ourselves on a genuine partnership ethos. Importantly, we only bill our clients for what we collect. As a result, we are invested from day one to ensure your business is fully optimized for sustainable growth.

Trust AIMA to transform your commercial operations and reduce your overheads with first-class revenue cycle management. Our friendly team are on hand to answer your questions.


Clipboard with sheet of paper entitled Health Insurance and other items around the edges.

Coding Compliance for all

Coding compliance and accurate billing are central to the long-term success of any healthcare business. Don’t leave proper documentation and reimbursement to guesswork when you see patients, perform exams, and test samples. All too often, paperwork and billing become an overwhelming complex regulatory process — and a single misstep can mean lost revenue, fines, or worse. At AIMA, we adopt a holistic approach to compliance, evident throughout all we do. Not just a bolt-on, an after-thought, or an up-sell service. Compliance for all, always.


Years of Healthcare Experience


% Increase in
Customer Revenue


% Reduction in
Claim Process Time


Average AR Days
AIMA Customers

Triangle pointing upAIMA Healthcare Revenue Cycle Management Services

Experts in revenue cycle

Achieve your financial performance goals with optimized systems and expert teams. Importantly, our flexible strategic solutions are bespoke to the needs of your healthcare business. We have in-depth experience at every stage of the revenue cycle.

  • Compliance Services
  • Credentialing, Contracting and Enrollment
  • Medical Billing
  • Accounts Receivable (AR)
  • Medical Coding
  • Coding Audits and Provider Education
  • Medical Transcription

Triangle pointing upAIMA Technology Services

Market-leading healthcare technology solutions

Future-proof your business to retain a competitive edge with our broad range of advanced technologies. Significantly, we use the latest innovations to streamline processing to achieve efficiency savings upwards of 60%. So whether you are developing a patient app, building a new client relationship management platform or automating your operations. AIMA is sure to have a tailor-made solution perfect for your healthcare business.

  • Software and Web Development
  • Automation and Artificial Intelligence
  • Intelligent AR Management


Triangle pointing upAIMA Resourcing and Infrastructure

Time-saving resourcing and infrastructure services

Optimize your entire healthcare business with tailor-made resourcing and infrastructure services. Above all, we guarantee to improve your end-to-end efficiency and productivity. Let us maximize your commercial growth with results-driven products and solutions. We ease the everyday strain on your business allowing you to focus on caring for your patients. Your success is our success.

  • Physician Practice Administrative Services 
  • Data Entry Services
  • Custom Built Infrastructure Solutions
  • IT Services
  • Social Media Marketing Support

Why choose AIMA?

✓  Proven Results
AIMA customers achieve an average 25% increase in revenue. 90% witness the improvement within their first three months with us. Furthermore, we see a regular 40% cost saving on our customer’s financial overheads.

✓  Affordable

Importantly, we only bill our clients for what we collect. As a result, we are invested from day one to ensure your business is fully optimized for sustainable growth.

✓  Customer Focus

Here at AIMA, we have an individual customer approach.  Your dedicated account managers spend time building a collaborative relationship with you. They gain a unique understanding of your business, challenges and most importantly your opportunities. Without question, we offer a complimentary 24-hour back-up service of skilled, customer-focused teams.

✓  360 Degree Service

AIMA is a team of highly experienced revenue cycle managers and healthcare IT experts.  Specifically, we help private physicians, group practices, surgical centers and laboratories to improve their commercial operations.

✓  Flexible

Our teams are trained and certified on multiple practice management platforms. For example; Medgen, Kareo, GE centricity, Iridium Suite, PracticeFusion, IDX, Allscripts, eClinicalWorks, Criterions, Labgen LIS and more. AIMA offers a wealth of experience and practical knowledge to our customers with unbiased advice focussed on the best interests of your business.

✓  Crystal Clear

Dedicated AIMA account managers build custom reports and dashboards bespoke to your healthcare business.

✓  Automation

Our automated capabilities allow us to handle large claim volumes. Therefore, we ensure a marked reduction in processing time, leading to faster payments and workforce efficiency.

✓ Secure

AIMA is accredited with the HIPAA Seal of Compliance. We guarantee maximum control over patient claims data. As you would expect, all communication is via advanced compliant encrypted IT platforms.
Give Your Business A Financial Check-up
Patrick Richmond Vice President Global Operations at AIMA.

Vice President Global Operations

Nate Wright, Vice President Business Development at AIMA.

Vice President Business Development

Sudheer K L, Senior Operations Manager at AIMA.

Sudheer K L

Senior Operations Manager

K.D. Pakootas, Compliance Officer at AIMA.

K.D. Pakootas

Compliance Officer

Jack Frontczak, Director, Strategic Partnerships at AIMA.

Jack Frontczak

Director, Strategic Partnerships

Nick Bruck, Business Development Manager at AIMA.

Nick Bruck

Business Development Manager

Ryan Nixon, Business Development Manager at AIMA.

Ryan Nixon

Business Development Manager

Peter Rooney, Customer Success Manager at AIMA.

Peter Rooney

Customer Success Manager

Xhulja Mulla, Customer Success Manager at AIMA.

Xhulja Mulla

Customer Success Manager

Shanna Hebert, Customer Success Manager at AIMA.

Shanna Hebert

Customer Success Manager

Who Attends the Executive War College

Health Systems and Hospital Clinical Laboratory and Pathology Leadership

Hospital C-Suite Administrators

Laboratory Vice Presidents

Pathology Lab Directors/Administrators

Laboratory Directors

Molecular and Genetic Lab Leaders

Precision Medicine & Genetic Program Directors/Administrators

Laboratory Section Managers/Leaders/Supervisors

Representative Labs:

  • ACL Laboratories/Advocate Health
  • Cleveland Clinic Laboratories
  • Medical University of South Carolina
  • Johns Hopkins Medicine
  • Baptist Health South Florida
  • Banner Health
  • Intermountain Health Outreach Labs
  • Baylor Scott & White Health
  • Cedars Sinai
  • Santa Monica UCLA Medical Center
  • Fabric Genomics
  • Kaiser Permanente

Independent Laboratories and Pathology Groups

Laboratory Owners/C-Suite/Vice Presidents/Directors

Pathology Group Owners/Directors

Pathology Group Practice Administrators

Physician Group Lab Owners/Directors

Public Health/Population Health VP’s/Directors

Life Sciences/Research Labs

Representative Labs:

  • Mayo Clinic Laboratories
  • ARUP (Reference Lab)
  • LabCorp (Reference Lab)
  • TriCore (Reference Lab)
  • GeneDx
  • Sonic Labs (Reference Lab)
  • Michigan Pathology Specialists (Pathologist Group)
  • Pacific Pathology Labs (Pathology Group)
  • NorDX (Animal Reference Lab)
  • Novartis (Research Pharm (Life Sciences)
  • AstraZeneca (Pharm/Life Sciences)
  • Caris Life Sciences (Pharm/Life Sciences)
  • Sonora Quest (Population Health Division)

Partners and Suppliers to Laboratory and Pathology Groups

In Vitro Diagnostic Manufacturers


Diagnostic Instrument, Product & Technology

Informatics Products and Services

Suppliers of Automation, Analyzers, and Assays

Revenue Cycle Management (RCM), Coding, Billing, and Collections

Legal, Regulatory & Compliance

Representative Companies:

  • Abbott (Diagnostics)
  • Epic Corporation (EMR/LIS)
  • Clinisys LIS
  • Cerner LIS
  • Telcor (Technology)
  • XIFIN (Technology/Informatics)
  • LifePoint Informatics
  • Change Health Care (RCM/billing)
  • HC1 (RCM)
  • Diagnostic Laboratory Services, Inc. (RCM)
  • COLA (Regulatory)
  • College of American Pathologists (Regulatory)
  • Beckman Diagnostics (Diagnostics)
  • Bio-Rad Laboratories (Diagnostics)
  • Hologic (Diagnostics)
  • Cardinal Health (Product & Technology)
  • Davis Wright Tremaine LLP (Legal)