The 3 P’s Powering a Resilient and High Performance Lab Workforce that drives Quality and Reduces

Clinical laboratories nationwide are under unprecedented strain from reimbursement pressure, workforce burnout, rising costs, and an increasingly unpredictable regulatory environment. Rather than addressing these challenges in isolation, the Molecular Diagnostic Laboratory at MD Anderson Cancer Center posed a more fundamental question: What if workforce stability, quality, and financial performance could be improved simultaneously by focusing on the same core principles?

At Executive War College 2026, Walter McAndrew, Molecular Diagnostic Laboratory Manager at MD Anderson, will present a compelling case study on how laboratory leadership re-engineered operations around three foundational pillars, people, process, and performance to drive sustained, measurable, and transformative improvement.

As McAndrew explains, “By linking High Reliability principles with Lean and Six Sigma training, we fostered a culture of ownership, innovation, and continuous improvement that translated directly into measurable gains in quality, efficiency, and cost control.”

This session will provide practical, replicable insights for laboratory leaders seeking to strengthen their workforce while improving operational and financial outcomes through the following key principles:

1. Connect workforce engagement and development to measurable operational results and organizational value
   
   
2. Build a sustainable talent pipeline that supports innovation, retention, and leadership development
   
   
3. Translate Lean principles into daily habits that drive ongoing quality improvement and cost optimization
   

Do not miss this opportunity to learn how one of the nation’s leading academic laboratories aligned people, process, and performance to create a more resilient workforce and a higher-performing laboratory enterprise

The Ultimate Event for Helping Solve Your Diagnostics, Clinical Lab and Pathology Management Challenges

Executive War College is the world’s largest event focused exclusively on the management of medical laboratories. In 2025, more than 1,100 lab executives and pathologists attended this high-energy event to learn, connect, and collaborate. The Executive War College (EWC) is the greatest goldmine of easy to implement, practical solutions for the modern clinical laboratory. 

The healthcare landscape is always changing so it’s critical to stay informed. If you’ve attended Executive War College in the past, you know how valuable the experience is to your business, and if you haven’t attended, we welcome you to join hundreds of your peers at the best and the largest Clinical Lab management event of the year!