by Anne Tate
For the Executive War College
April Young
Senior Director,
Anatomic Pathology,
Standard Health Care
Jenny Tran
Director,
Laboratory Quality,
Stanford Health Care
Session:
Mobilizing High-Performance Quality Teams to Close Care Gaps, Strengthen Compliance, and Deliver Measurable Clinical and Financial Results
The connection between laboratory quality and patient care is not always a straight
line. Safeguarding the integrity of the testing process from pre-analytic workflows
to final reporting is essential to maintaining accurate laboratory results and
minimizing errors. Achieving this level of performance requires more than internal
controls; it depends on cross-functional partnerships that share aligned priorities
and accountability for identifying and resolving quality issues.
Jenny Tran, Lab Quality Director at Stanford Health Care, notes, “The benefits
of dual accountability between Lab Operations and the organization’s Quality
Management program are essential for enabling cross-functional collaboration that
brings about meaningful solutions to real problems.”
At Stanford Health Care, quality governance extends from frontline staff to
executive leadership, enabling earlier identification of issues and faster
implementation of improvements.
The 2026 Executive War College will feature Jenny Tran and April Young,
Senior Director – Laboratory Operations, Anatomic Pathology who will share
how their collaborative governance model aligns laboratory operations with
enterprise quality management to drive measurable improvements.
Drawing from real-world implementation experience, the session will explore:
- The advantages of a shared-accountability model between Laboratory Operations and Quality Management that strengthens cross-department collaboration across the health system.
- The enterprise impact of structured quality governance, including reduced organizational risk, improved patient safety, and operational cost savings.
- How frontline insights are elevated into leadership-ready action, with practical examples of sustainable change and workforce development.
April Young adds, “As laboratories adopt new technologies and manage growing
testing volumes, strong quality partnerships are essential to sustaining
improvements and advancing innovation.”
This session is particularly valuable for laboratory leaders looking to strengthen
their quality management programs by building collaborative partnerships that
solve complex quality challenges across stakeholder boundaries and throughout
the enterprise.
The Ultimate Event for Helping Solve Your Diagnostics, Clinical Lab and Pathology Management Challenges
Executive War College is the world’s largest event focused exclusively on the management of medical laboratories. In 2025, more than 1,100 lab executives and pathologists attended this high-energy event to learn, connect, and collaborate. The Executive War College (EWC) is the greatest goldmine of easy to implement, practical solutions for the modern clinical laboratory.
The healthcare landscape is always changing so it’s critical to stay informed. If you’ve attended Executive War College in the past, you know how valuable the experience is to your business, and if you haven’t attended, we welcome you to join hundreds of your peers at the best and the largest Clinical Lab management event of the year!
